Scenic Hotel Group Looking for at Full Time

As our ideal candidate, you’ll have a passion for providing exceptional customer service, as well as experience in reservations, rooming lists, and bookings. You’ll also be a pro at managing conference enquiries, meet & greets, and on-site client visits.

Mostly Monday to Friday, but we need someone with flexibility to be on-site for meetings, conferences, and big events, which may require early starts, later finishes, or even weekends. And who knows, you might even get to assist in our Front Office too!

If you’re up for the challenge and ready to take on this exciting opportunity, send us your application today!

Key Tasks & Responsibilities
The Reservation & Conference Coordinator role will involve:

• Managing reservations for the hotel, including rooming lists, bookings, and changes
• Handling conference enquiries and managing the booking process for conferences and events
• Conducting meet & greets and on-site client visits to ensure smooth execution of conferences and events
• Coordinating with other departments within the hotel to ensure seamless communication and execution of events
• Providing exceptional customer service to clients and guests
• Managing event logistics, including setup and breakdown of conference rooms and equipment
• Handling billing and payment for conferences and events
• Maintaining accurate records of conference and event bookings, rooming lists, and reservations
• Assisting with Front Office tasks and duties as needed.

Skills, Experience & Qualifications Required
The successful candidate will need to have:

• Proven experience in reservations, rooming lists, and bookings
• Experience in conference and event coordination, including managing bookings, meet & greets, and on-site client visits
• Experience in handling billing and payment for conferences and events
• Experience in managing event logistics, including setup and breakdown of conference rooms and equipment
• Experience in providing exceptional customer service to clients and guests

Why Work With Us?
We think Scenic Hotel Group is the best place to work and grow. Here is why:

• Scenic Hotel Group is New Zealand’s largest locally owned and operated hospitality group. With 16 properties nation-wide we can provide a range of career progression opportunities.
• Work for a NZ-owned company, and be part of a close-knit supportive team.
• We have a strong focus on career development, and our unique Scenic Learning Pathways facilitate continuous learning whether you’re a seasoned hospitality professional, or new to the industry.
• We provide all our team members with any uniform items required and duty meals while on shift.
• Team members get generous employee discounts at any of our hotels and restaurants.

We pride ourselves as being an employer-of-choice in the hospitality industry. If you want to know more about working with us, head to our Careers page and contact one of our People & Culture Team: https://www.scenichotelgroup.co.nz/employment-opportunities