Front Desk Agent at Scribner’s Catskill Lodge
ABOUT THE ROLE
The Front Desk Agent acts as ambassador to Scribner’s Catskill Lodge and is the primary point of contact for our guests. This teammate ensures every guest experience meets our high-quality standards of communication and service. This role greets new and returning travelers, creates and cancels reservations, manages guest accounts, performs check-ins and check-outs, ensures each room is prepared to standard and recommends local activities for guests.
Our ideal candidate is outgoing and engaging, detail oriented and organized, has outstanding communication skills and is passionate about the Catskills and sharing their knowledge of the area with guests.
RESPONSIBILITIES
ABOUT SCRIBNER’S CATSKILL LODGE
Scribner’s Catskill Lodge is set in the bucolic Catskill Mountains. Renovated and re-established in 2016, our Lodge is a year round attraction for urban explorers looking to explore the Catskills. With thoughtful design, friendly service, and delicious food and drinks served in our onsite restaurant, Prospect, the Lodge has become the perfect basecamp for weekend adventurers and midweek escapists. In addition to our 38 guest rooms and suites, we offer multiple indoor and outdoor event spaces, a redesigned outdoor pool, and over 20 acres of mountainside to explore.
BENEFITS INCLUDE
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
Schedule:
Supplemental Pay:
Work Location: One location
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