Sedgwick Hiring for Insurance Administrator Job at Cork , Ireland Full Time

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Insurance Administrator

IF YOU CARE, THERE’S A PLACE FOR YOU HERE

For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

• Excellent junior administration opportunity to commence or develop your Insurance career!

• Exciting opportunity to be part of a leading outsourced provider to leading Insurance and Financial Services clients

• Career Development and Progression opportunities

Reporting

Operations Manager

Key roles

This opportunity is for someone with a passion and interest in administration, to commence or further develop their Insurance career.

To provide administration support to the Casualty team.

Services provided will include a combination of claim administration, inbound and outbound calls and liaising with customers and clients through e-mail.

The Claims Administrator will focus on providing an excellent service for their team and, on occasion, to policyholders in accordance with agreed departmental objectives.

Specific responsibilities (including but not limited to)

• Delivery of quality client and claimant communication, care, and fulfilling basic satisfaction criteria, performance satisfaction criteria and unique (welcome and unexpected) satisfaction criteria

• A high level of quality and customer service

• Claimant relationship management

• Liaison and regular co-ordination meetings with Operations Manager

• Undertaking the required Insurance Institute (minimum competency) examinations and achieving accreditation within the specified period

• Third-party relationship management

• Monitoring and progress chasing

Qualifications/skills

• Minimum competency requirements accredited APA in Insurance or new entrant (non qualified) to insurance industry

• CIP Qualification desirable

• High level of proficiency in Word, Excel, and PowerPoint

• Average typing speed 50-60 words per minute

• Numeric skills

• High level interpersonal and communication (verbal/written) skills

Experience

• 1-3 years experience in an administration role in an office environment (preferred)

• Property or Casualty claims experience (desirable but not essential)

• Employment background in the insurance industry (desirable but not essential)

• Experience working within a facilities function/department (desirable but not essential)

Personal attributes

• Sound knowledge of Sedgwick’s and its operation as a company (desirable but not essential)

• Willingness to operate flexible hours

• Capacity to work independently and demonstrate initiative

• Innovative

Colleague Benefits

• Education Contribution

• Career development and progression

• Health Insurance Scheme

• Tax Saver Travel Scheme

• Sedgwick’s Sports & Social Club

• Discounted Personal Training group circuit classes

• Montessori & After School Care

• Discount Benefits

• Employee Assistance Programme

• Colleague Referral Bonus Incentive

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.