Serco Plc Hiring for Case Manager Job at Wiri , New Zealand Full Time

Full-time / Permanent / Based in Wiri, South Auckland

Join the case management team at the Kohuora Auckland South Corrections Facility

Deal first-hand with the prisoner rehabilitation process

About You

You are enthusiastic, dedicated, results-driven, and committed to providing effective care and case management for prisoners. You are a compassionate and understanding individual with an understanding of working with people from diverse cultural backgrounds, and their unique care requirements. You are a respectful and professional person who demonstrates exceptional moral values in everything that you do.

About the Role

Reporting to the Case Management Manager you will work alongside prisoners to identify and address the factors that led to their offending. You will assess their needs and develop a plan of the services and support they will require in prison, and on release. You will work alongside a wide range of professionals, including custodial staff, psychologists, program facilitators, whānau liaison officers, teachers and tutors, community providers and health staff, to ensure that plan is delivered. In addition to this, you will also be working to deadlines, writing professional reports and attending the parole board hearings.

To be successful in the role, you will have: Previous experience in the security or criminal justice sector (desired), Custodially trained as a Corrections or Police Officer (preferred) Familiarity with Te reo Maori as well as Maori and Pasifika values and customs (desired), Community engagement, key stakeholder liaison and working with special interest groups, particularly in the criminal justice system, Knowledge and experience of case management and/or rehabilitation and reintegration practice Background in rehabilitative services, allied health services and/or psychology, Well-developed interpersonal skills including the ability to effectively communicate, problem solve, negotiate and resolve conflict with those that may display challenging behaviours or come from ethnically and culturally diverse backgrounds, High energy, drive and motivation in your work, Personal integrity and an ethos consistent with Serco values and Kohuora ASCF kaupapa, An understanding of the principles of partnership in the Treaty of Waitangi, and a commitment to better outcomes for Māori, The right to work legally in New Zealand.

You must be able to maintain relevant security and criminal compliance checks. This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role.

About Us

Serco opened Kohuora ASCF in Wiri, South Auckland in 2015, extending its portfolio in Asia Pacific. It is a state of the art facility, operated on behalf of the NZ Department of Corrections. We provide a safe and secure environment for over 900 male prisoners, with a strategic focus on better outcomes for Māori.

At Serco, you’ll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world. We apply world’s best practice, insights and technology across six key sectors: Citizen Services, Defence, Healthcare, Immigration, Justice and Transport. But no matter your role or where you’re based, we each share the same goal – to bring service to life to make a positive difference every day.

To learn more please visit www.serco.com/aspac

Join Us:
If you are inspired to make a positive difference and would like to be considered for this opportunity, please apply now.

Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.

We are committed to diversity and we encourage people to apply from different backgrounds including Maori and Pasifika. By joining Serco you will have access

to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LBGTI+) Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.