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Canada
Service Canada Hiring For customer service agent at Saint-Quentin, NB Full Time
Work setting
- Public sector
Tasks
- Access and process information
- Address customers’ complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive payments
Computer and technology knowledge
- Internet
- MS Outlook
- MS Windows
- MS Word
Security and safety
- Basic security clearance
- Credit check
- Criminal record check
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
