We are seeking to recruit a permanent Administrative Officer in our busy Building Control and Planning Enquiries Team. You will be a quick learner and can use your initiative to understand and manage complex information and enquiries.
Our team is the first point of contact for enquiries about Planning and Building Control, so you will need excellent communication skills both written and over the phone. You will be part of a team who manages property searches for Planning and should be comfortable with extracting information from IT systems and managing complex records, both electronic and in hard copy.
Ideally you will have experience of planning, property searches or building control, or within another regulated area of work. Our service is changing, so you will have experience of improving processes and helping to deliver change. You will be working with multiple business applications and other teams to respond to enquiries within statutory deadlines.
You will need to demonstrate an extremely high level of customer care and be a committed team player. You will have flexible approach to meet the need of our customers and the service which can fluctuate.
The post is permanent, (37 hours per week). We are a busy operational service located at the Council’s Howden House and Staniforth Road sites. The posts will mainly be based at Howden House or working from home. You will be required to provide cover during opening hours and work flexibly to meet the needs of the Service.
We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.
It is a great time to join us and we welcome your application.
Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
For initial enquires please contact Nicola Gillott, contact details are available by following the link to the Sheffield City Council recruitment website.
Job Type: Full-time
Salary: £23,953.00-£26,446.00 per year
Benefits:
Schedule:
Reference ID: REQ000108
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