SHI Hiring for ASG Solutions Architect – M365 at Baton Rouge, Louisiana Full Time

Job Summary

SHI has an exciting opportunity as a ASG Solutions Architect – M365. We are seeking an experienced subject matter expert that is focused on writing statements of work for professional services projects related to the Microsoft Exchange Online, Active Directory, and Azure Active Directory product suites for SHI Customers for small to large accounts.

This position reports to the Manager of ASG Services – Identity and Messaging and is a remote position with Home Office setup as determined by SHI management.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include, but are not limited to:

• Act in a trusted advisor role with prospects and existing professional services customers to understand their business requirements and services implementation needs

• Scope Microsoft messaging professional services engagements directly with customers including multiple complex scenarios and source messaging environments, and the consolidation and collapse of Microsoft 365 tenants

• Scope Microsoft 365 professional services engagements directly with customers with a focus on identity architecture including multi-directory consolidation, Azure Active Directory Premium features, SSO Integration, and Zero Trust Architecture

• Discover existing architecture and strategies in place within customers’ messaging and identity environments

• Create presentations and on-demand demonstrations to refine customers’ requirements related to Messaging and Identity

• Conduct technical discovery, identifying pain points, business, and technical requirements, “as is” and “to be” scenarios

• Understand the strategic direction set by senior management as it relates to the team’s objectives and key results

Qualifications

• 5+ years’ working experience with managing and deploying IT solutions in as many of the below solution categories

• Microsoft On Prem and Microsoft 365 Solutions (Exchange, SharePoint, Intune, Microsoft Teams, and Security)

• End user workstation and devices

• Ability and desire to work within a team environment, and at times independently

• Proactive mindset

• Sales mentality

• Advanced experience working on complex IT sales opportunities

• Commitment to customer services and being ridiculously helpful

• Deep understanding of the IT services Industry

• Strong sales and technical skills and talents required

• Highly organized individual with strong written and verbal communication skills

Required Skills

• Technical Writing: Ability to organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.

• Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Complex Problem Solving: Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.

• Active Listening: Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Certifications Required

• Preferred: Microsoft 365 Certifications

Additional Information

• The estimated annual pay range for this position is $110,000 – $160,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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Job Locations US-TX-Austin | US-Remote

Requisition ID 2023-14996

Approved Min (Total Target Comp) USD $110,000.00/Yr.

Approved Max (Total Target Comp) USD $160,000.00/Yr.

Compensation Structure Base Plus Bonus

Category Inside/Outside Sales