Job Summary
TheCisco Infrastructure Solutions Executive will work with sales teams and customers to identify Cisco hardware opportunities and propose solutions while working with other Engineers, Architects and Technical Specialists to draft and deliver proposals, designs, and estimates. The Cisco Infrastructure Solutions Executive will define the product strategy, create the business roadmap for customer opportunities, and execute the presales cycle with the Account Executive
 
This role will report to:Manager – Cisco Infrastructure Solutionswithin the Customer Success & Acquisition department.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but not limited to:
Proactively identify potential Cisco hardware opportunities using different internal data sets
Proactively engage the Sales team with relevant information and lead generation
Analyze customers’ Cisco install base, organize the data, and present findings to customers and/or prospects
Help sales account teams to sell and design Cisco solutions for customers, i.e. Networking, SDWAN, DNAC, DataCenter, Security, Collaboration, IoT and/or other emerging Cisco solutions with supporting technologies
Work with segment sales team to identify, gather requirements for solutions, and draft proposals, designs, and estimates
Partners with other system engineers, architects, and technical specialists across different organizations as well as Sales teams in a pre-sales technical role across our organizations business segments
Demonstrate the business value of Cisco platforms, solutions, architectures, and services by aligning opportunities with Field Teams
Interpret customers’ business and market drivers, with the customers’ needs into strategic (long term) technical architecture to solve business problems
Evaluate different approaches of Cisco vs. competitor solutions and resolve which approach is most appropriate for the customer’s problem based on how the different models solve a business problem, including knowing when to contend vs collaborate
Set the pace for the next generation of our company’s and Cisco presales processes and provide leadership and mentorship to other groups within our company as the voice of the customer
Conduct training and technical workshops for Customers, Partners, and internal teams to assist with various trainings and demonstrations related to the product or service offerings
Responsible for the product planning and execution lifecycle including gathering and prioritizing requirements and defining vision
Assist sales account teams in defining the product strategy and roadmap for customer opportunities
Understand markets, competition, and customer/user requirements
Help sales account teams to develop pricing models
Architect and Design Cisco key Architectural Solutions, i.e. Networking, SDWAN, DNAC, DataCenter, Security, Collaboration and/or ancillary Cisco product lines
Provide customer facing pre-sales support for key Cisco Architectural Solutions
Assist SHI Sales Reps with customer facing conference calls, presentations, technical workshops
Cross Collaboration with SHI Services teams to design solutions and plan implementations with sales team and customer
Translate business needs into technology specifications
Stay current with new technologies and innovations and recommend adoption of new technologies
Assist sales account teams in performing technical presentations and pricing proposals for customers and prospects
Analyze needs of the Sales team and create supporting documentation or tools to better equip the team in the sales process
Provide technical mentoring and development to other team members
Travel in market for customer or internal meetings up to 10% annually
Qualifications
Bachelor’s degree or equivalent work experience
Minimum of 2+ years customer facing technical sales experience
A proven track record for end-to-end product management utilizing agile methodologies
Solution Selling Experience required
Extensive Knowledge of Cisco platforms, products
Proven experience in project management of complex deliverables with limited resources
Experience with creating, presenting, & executing pricing proposals for customers or prospects
Knowledge of sales cycle, market space and offerings
Experience designing network solutions
#LI-TH3
#corp
Required Skills
Proactive Sales mindset
Customer focused with a strong business acumen
Strong communication skills and the ability to work with key stakeholders across the business and seamlessly deliver results
Excellent interpersonal communication and strong verbal and written English
Great organizational skills with exceptional follow through and attention to detail
Well-honed analytical skills, comfortable working with data and developing insights from it
Excellent written and verbal communications skills
Ability to interface with all levels of the organization, specific strength in influencing decision makers 
Ability to identify and resolve complex issues  
Ability to continue to maintain and increase IT industry knowledge and expertise with self-study
Demonstrated confidence to deliver customer-facing discussions, presentations, and demonstrations. 
Ability to tailor complex technical dialog to targeted audience
Preferred Qualifications/Skills:
High Energy Positive Attitude
Strong Work Ethic
Creative and self-motivated mindset
Self-starter
Excellent verbal articulation, written communications, and creative presentation skills
Strong organizational, leadership and consultative skills 
Excellent relationship-building skills, tenacity, resilience
Certifications Required
CCNA and/or CCNP preferred
Meraki CMNA is a plus
Unique Requirements
Additional Information
The estimated pay range for this position is $100,000 – $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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Job Locations US-Remote
Requisition ID 2024-16425
Approved Min (Total Target Comp) USD $100,000.00/Yr.
Approved Max (Total Target Comp) USD $150,000.00/Yr.
Compensation Structure Base Plus Bonus
Category Inside/Outside Sales
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