Sierra7 Hiring for COVID Call Center Support REMOTE – VA at Austin, TX Full Time

Sierra7 is the premier business consulting, management, and technology solutions firm serving the needs of government and commercial clients. We specialize in strategic planning, application development and integration, records management, call center operations and more. Through our unique and tailored services, we can bring a blend of technical expertise and creative awareness to the table.

Required Qualifications:
Must be fluent in English. Spanish is also a plus

Call Center experience

Professional communication skills

Ability to understand and execute complex written and verbal instructions

Able to deliver excellent customer service

Able to react effectively and calmly in emergency situations.

Able to maintain customer confidentiality

Able to be empathetic to the customer

Candidates that do not meet the required qualifications will not be considered.

Preferred Qualifications

Education: Must have High School degree or equivalent

Exceptional verbal and written English communication skills.

Excellent Customer Service Skills

The salary for this role is $14.50 an hour W2. These are TEMPORARY positions and NO benefits are provided.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.