Sigma Inn & Suites Melville Hiring for Front Desk Agent Job at Melville Full Time

Job Summary

DESCRIPTION SUMMARY

The hotel’s front line position, you will be responsible for taking reservations, checking in and checking our guests of the hotel. Handling all guest inquires and helping out in other departments to ensure guest satisfaction. You will also keep proper cash, credit card & debit car accounting records for accuracy as part of the hotels financial records.

DUTIES AND RESPONSIBILITIES:

• Verifies all arriving reservations for the day
• Answers telephone reservation inquires
• Prepares a summary of cash, check, and credit card activities.
• Maintains accuracy of Sundry Shop items and inventory
• Assists in other departments to help ensure guest satisfaction
• Knows how to operate PMS, POS and other front office equipment.
• Understand and knows how to perform check-in and check-out procedures.
• Helps prepares the Morning Breakfast Buffet for morning guests and closes the breakfast room after service
• Provides outstanding customer care as per company policy
• All other duties assigned by the Operations Manager

Qualifications and Skills

• Must have computer skills
• Knowledge of numbers, however willing to train
• Must be willing to work day, afternoon, evening, weekends
• Customer Service Friendly
• Has basic knowledge of preparing breakfast items, however willing to train.

Benefits

• Medical, Dental and Life Insurance offered complimentary after 90 day probation.

Job Types: Full-time, Permanent

Benefits:

• Dental Care
• Disability Insurance
• Life Insurance
• Vision Care

Schedule:

• 8 Hour Shift
• Day shift
• Night Shift
• Weekends

Experience:

• Customer Service: 1 year (Required)

Work remotely:

• No