Main Duties & Responsibilities
· Manage the reception counter and conduct SafeEntry and checking in of clients
· Manage the operational processes of admission and attendance at the SCC.
· Arrange the appointments for clients – initial assessment, day care centre and community rehabilitation sessions
· Inform therapists, nurse and Manager on scheduled visits of referrals
· Prepare client files
· Perform financial counselling
· Mark attendance for the services
· Arrange transport to and from the centre, as required
· Prepare reports, as required, for submission
· Proper filing of documents
· Generate monthly invoices for day care and sessional invoices for community rehabilitation services
· Manage daily and monthly collection of services
· Liaise with caterer on meals
· Manage the SCC email box
· Attend to telephone enquiries promptly
· Assist the Executive/Manager to manage external vendors
· Stock management of PPE and stationery
· Ordering of stationery, uniforms, rations and PPE, etc
· Monitor delivery of goods and services
· Verify monthly invoices by vendors
· Perform data entry for claiming subvention
· Perform the role of Fire Warden for SCC when appointed
· Liaise with caterer on meals
· Supervise the cleaning vendor
· Liaise with Facilities Management department on maintenance and repairs
· Any other duties as assigned by the Executive/Manager
Qualification Requirements
· Minimum GCE “O” level with passes in English and Mathematics
· At least 3 years of related experience in a similar role in the social or health sector preferred
· Good proficiency in MS Office Word, Excel, and Outlook, and able to adapt and use software applications.
· Bilingual and knowledge of other spoken language will be an advantage
· Good oral and written English
· Able to prioritize, problem-solve and is meticulous in follow through
· Strong disposition to serve, in particular in caring for the elderly
· Independent and a good team worker
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