Sister Sophie Ltd. (Markham) is seeking an enthusiastic Administrative Assistant.
** Must be bilingual in English and Mandarin**
You will
Arrange schedules for students with teachers according to their availability and requirements
In charge of rescheduling conflict classes and communicate with parents/students/teachers in a timely matter.
Communicate and cooperate with teachers/parents/students in regards to solving performance and academic issues via social media (Wechat)/phone/email).
Greeting parents and students as they arrive at the school and direct students to the appropriate teachers.
To answer, screen, forward incoming social media messages, phone calls, and email.
Required qualifications
At least one year experience in marketing/e-business customer service/telephone customer service
Strongly organized, able to multitask and the ability to prioritize tasks in a timely manner.
Attention to detail and ability to identify problems and inconsistencies.
Able to demonstrate strong communication skills and interpersonal skills both written and verbally.
Proficiency in Microsoft Office Excel and Word
Outgoing and positive, able to de-escalate complaints and handle challenges in a professional way.
Experience attending Canadian high school would be an asset.
Willing to assist in a friendly and efficient manner.
Experience
Minimum 1-year experience working as an administrative assistant, receptionist, customer service rep, marketing specialist, or similar position.
Work experience in an Education Institute Environment especially after-school institute is a strong asset.
Education
A Post-Secondary Education equivalent to a college diploma or university Degree specializing in Business Administration, Marketing or related field.
Remuneration
Potential benefits:
paid vacation
paid emergency leave/sick pay
extended healthcare/group insurance
potential salary raise
Position Type: Full-time, Contract
Anticipated Start Date: ASAP
Please submit: Your resume
Notes: We appreciate all applicants for their interest. But only those who are qualified will be contacted. Thanks.
Job Types: Full-time, Part-time
Salary: $16.00-$18.00 per hour
Benefits:
Schedule:
Supplemental pay types:
Work Location: One location
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