Specialist I, Document Services III
Apply now (https://situsamc.avature.net/careers/ApplicationMethods?jobId=13789&eeo=6)
SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!
This position is responsible for the creation and/or recordation of mortgage collateral documents for SitusAMC clients.
Essential Job Functions:
Resolve high priority and complex document creation issues
Complete online research as needed to locate/determine signers for various corporate entities
Communicate via phone and email as needed to obtain necessary information from third parties
Ensure adherence to procedural standards through regular performance and quality control (QC) reviews
Review imaged documents, identify, and perform data input of relevant document data points of mortgage data for purposes of document creation
Assist with performing quality control (QC) checks on input data to ensure accuracy
Assist in the creation or modification of quality industry documents according to department standards, following defined procedures
Maintain a good understanding of CAM functionality and its workflow tools to ensure proper use
Assist in implementing and evaluating the organization’s document creation production functions and performance
Participate in special projects as assigned
Promote and support positive team dynamics and professionalism among all staffing levels and throughout the company
Must read, be familiar, and be compliant with the company’s Information Security Manual, as well as additional e-mails, policies, procedures, and directives that comprise the overall Information Security policies as they are distributed
Other activities as may be assigned by your manager
Qualifications/ Requirements:
High School diploma or GED preferred or equivalent combination of education and experience
Some mortgage related document knowledge preferred
Responsible for researching and solving loan or task level escalated issues and problems
Attention to detail in the review and data entry of information from documents
Ability to compose professional correspondence independently for internal communications only; requiring senior level review for external clients
Ability to compose professional correspondence independently for internal or external clients
Ability to conduct web-based research finding sites and information independently
Proficient in Microsoft Office including the basic functionality of Excel, Word, and Outlook
Exercises good judgment with access to confidential borrower data (SSN)
Demonstrated customer service and interpersonal skills required for internal clients
Fast and accurate data entry
Makes some independent task level or loan level decisions after research and within delegated authority levels
Self-motivated with the initiative to research, question, and apply information.
Performs QC and review of others work
Provides guidance in routine tasks
Assists in training other team members informally by answering questions, providing QC or job shadowing
Maintains a positive attitude
Ability to collaborate effectively and work as part of a team
Special Requirements:
· The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment
Working Conditions:
·Office environment with frequent computer, mouse, keyboard use
·Alternating between sitting or standing as needed
·Hearing, talking, reaching, grasping
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Location:
Remote, RE, USA
Country:
USA
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