SKYCITY Looking for Service Desk Analyst at Auckland City, Auckland Full Time

• Competitive Salary with great staff Benefits
• Enjoy free meals, discounted dry cleaning and other SkyCity discounts
• Heavily subsidised city car parking and central to public transport

Are you great with your customers and would love to work with a close knit team? Then this may be the role for you!

SkyCity Adelaide is South Australia’s largest employer of hospitality staff with over 1300 employees working across 200 different types of positions – the variety of careers across our business is huge! We have EOS by SkyCity, our award-winning luxury hotel, restaurants and bars, a world-class casino and our corporate offices all located in the heart of one of the world’s most liveable cities.

As part of the SkyCity Entertainment Group employing over 4,000 people who welcome and delight millions of customers each year, our vision is to be the leader in gaming, entertainment and hospitality in our communities. Our teams are made up of people who are our heart and soul and represent over 70 different cultures. We’re extremely proud of our diversity and it is important to us that our people have opportunities to learn and grow within our communities.

Right now, we are looking for a customer focused Service Desk Analyst to join our Adelaide IT team.

So, what does this opportunity look like?

As Service Desk Analyst, you’ll provide support for incident resolution and request reported to the Group ICT Service Desk via phone, email or in person.

What you will look like?

You’ll have Level 1 IT skills and have previous service desk experience; you will also be comfortable working with a 24/7 rostered environment. Excellent customer service is essential, as is strong communication skills and a desire and ability to problem solve.

What’s in it for you?

Besides working with great people and getting firsthand experience of SkyCity’s newest entertainment offerings, you will also be rewarded with a range of employee benefits including;

• Free employee meals available at our employee restaurant
• In-house dry-cleaning service, which is also available for personal use at a discounted rate
• Subsidised car parking and public transport tickets
• Discounts available across SkyCity Adelaide outlets

It really is an exciting time to be joining SkyCity Adelaide. This is your chance to make your mark, make a difference and together, we can make magic!

No recruitment agencies please.

The career opportunities we have at SkyCity are so diverse, and so are we. We don’t just accept differences, we celebrate and support them. We recruit based on capability and performance – regardless of gender, gender identity or expression, race, national origin, age, educational background, disability or religious beliefs.