About us
We are professional, customer-centric, fast-paced and our goal is to provide financial protection for our nation’s people, supporting Americans throughout all of life’s journeys..
Our work environment includes:
Customer Service Representatives (CSR) play a vital role delivering Social Security benefits and services to the public. Teleservice Center CSRs work in a call center environment to provide a high level of quality service to our customers on SSA’s national 800 number. You would be responsible for providing the public with information about SSA’s programs and services, obtaining information to determine eligibility for the benefits SSA administers, and updating records using SSA’s computer systems.
To qualify, you must be a U.S. citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education. Visit the link below to read the qualifications for this position and other entry level positions:
https://www.ssa.gov/kc/jobs_apply.htm
Please send your resume/transcripts to: [email protected]
Also, email any questions to: [email protected]
Job Type: Full-time
Pay: $22.40 – $27.70 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to commute/relocate:
Application Question(s):
Work Location: Hybrid remote in Oakland, CA 94612
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