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Mexico
SRR Group Looking for Call Center Agent (Mexico) at Ciudad de México, México Full Time
This is a remote position.
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.
DUTIES AND RESPONSIBILITIES:
- Responsible for managing a whole lot of incoming and outgoing calls in the operations.
- Identify the needs of client and find solution to it.
- Answering inbound calls, converting them to leads, and later to towing jobs.
WORKING CONDITIONS:
- Remote
- Shift-based — in a Call Center that works 24/7.
- Pacific Time Zone
- Weekly Payout
Requirements SKILLS AND QUALIFICATIONS:
- Able to remain calm, composed, and professional even under pressure
- Good English (grammar, speaking, conversational)
- Knows how to use Google Maps
- Fast typing skills
TECHNICAL & PHYSICAL REQUIREMENTS:
- High speed and stable internet connection
- A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM)
- Super important — a quiet place to work, without any background noises
- Power back up and internet back up is a MUST.
