Stafflink Services Hiring For Senior Customer Service Executive (Up to S$4,500/ 3PL/ 5 days/ East) at East Singapore Full Time

► Work Location: East (Company transport provided Bedok, Tampines, Yishun, Sengkang MRT stations)
► 9am – 5.45pm (Mon to Fri), 9am – 1pm (Sat once a month)
► Basic salary up to S$ 4,500 + AWS + VB
► Min. 3 years’ experience in freight forwarding (Seafreight & Airfreight)
►Oil & Gas background will be bonus

Our client is a global leader specialized in international transportation, freight forwarder, supply chain management and packaging solutions with offices in over 20 countries.

Job scopes:

• To act as focal point for all customer’s queries (Commercial / Service related)
• To ensure compliance of Customer’s SOPs at all times
• Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities (Arrange bookings with carriers / co-loaders and execute all pertinent shipping documents eg. Commercial Invoice & Packing List, AWB / BL issuance, Permit, COO issuance, Shipping order, trucking instruction, shipping certificate, subsidiary certificate, forwarder cargo receipt, export subsidiary certificate, BIETC, CNCA, COC, ECTN and etc)
• Manage job file creation, costing and other data entries in Pegasus (in house system)
• To act as control tower by managing / monitoring shipments arranged by Network offices.
• Send timely pre-alerts and shipping advices to customers and company network offices
• Coordinate dispatch of shipping documents to customers and company network offices
• Assist for rate sourcing with various stakeholders for services not in the customer’s contract and to quote to the customer for rates acceptance
• Preparation and submission of OHR, Shipment Status Report and any other reports as required by the customer
• To work with Regional team for data quality related matters
• Ensure proper and timely billing / closing of all job files

Requirements:

• Min. Diploma or Degree qualification in any field
• Minimum 3 years’ experience in freight forwarding (Seafreight & Airfreight)
• Oil & Gas background preferred
• Ability to work independently, meticulous, self-motivator and a team player
• Ability to cope in fast pace environment
• Proficient in Microsoft Excel
• DGR trained would be an advantage
• Possess excellent communication and interpersonal skills

• Permanent Full Time

• 9am – 5.45pm (Mon to Fri), 9am – 1pm (Sat once a month)

• From S$3,500.00 to S$4,500.00

• East

• Logistics / Supply Chain