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Canada
Sutha Holdings Ltd. Looking for clerk, night – hotel at Terrace, BC Full Time
Work Setting
Hotel, motel, resort
Specific Skills
Take, cancel and change room reservations
Register arriving guests and assign rooms
Provide information on hotel facilities and services
Process guests’ departures, calculate charges and receive payments
Perform light housekeeping and cleaning duties
Investigate and resolve complaints and claims
Balance cash and complete balance sheets, cash reports and related forms
Answer telephone and relay telephone calls and messages
Clerical duties (i.e. faxing, filing, photocopying)
Provide general information about points of interest in the area
Follow emergency and safety procedures
Handle wake-up calls
Provide customer service
Assist clients/guests with special needs
Maintain an inventory of vacancies, reservations and room assignments
