Organization:
S3-Sutter Shared Services-Utah
Position Overview:
Receives incoming inquiries and service requests from patients, employees, providers, vendors and others, via phone, email, web portal, etc. and responds to each with accurate and timely information utilizing the highest customer service and quality standards. Works as part of a team and others to support one or more of the service delivery teams. Establishes and maintains strong, collaborative relationships with customers to identify additional ways to be of service and ensure customer satisfaction. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety of our employee and patient information.
Job Description:
DISCLAIMER
You must be a resident of one of the following states to be eligible for consideration for this position: Utah, Idaho, Arizona, Arkansas, Tennessee, Montana, Missouri, or South Carolina.
PAY RANGE
$16.79 – $18.34/hr DOE
EDUCATION
Equivalent experience will be accepted in lieu of the required degree or diploma.
HS Diploma or equivalent education/experience
PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:
1 years experience in Human Resources, Payroll, Accounts Payable, Supply Chain, and/or Revenue Cycle.
1 years experience with computer programs such as Microsoft Office, electronic mail, and information systems or database programs.
SKILLS AND KNOWLEDGE
Knowledge of processes within one or more of the following functions desired (required for first round of hiring): Human Resources, Payroll, Accounts Payable, Supply Chain, Revenue Cycle Customer Billing.
Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.
Requires the ability to work with and maintain confidential information.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.
Operate office equipment such as multi-lined phones, printers, faxes, copiers, and scanners.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Friday, Monday, Thursday, Tuesday, Wednesday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Number of Openings:
0
Sutter Health Affiliates are equal opportunity employers EOE/M/F/Disability/Veterans.
Schedule/Shift: Regular/ Days
INCREDIBLE Dental Practice Looking for INCREDIBLE Scheduling Coordinator! We are an incredible multi-practice office who love to work hard and...
Apply For This JobAs a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community...
Apply For This JobLuminous Travels is now looking for remote based Booking Coordinators. We are accepting applications for both experienced and inexperienced Coordinators....
Apply For This JobInterim Healthcare is looking for caring individuals like you to join our growing team! If you’re looking for a stable...
Apply For This JobCompany Description Access opportunities with thousands of US-based companies seeking Software Engineers via IT Pros, a tech recruitment firm with...
Apply For This JobAbout Us We are a boutique wealth management firm in Southwest Houston, Texas providing investment management, advanced planning and tax...
Apply For This Job