SXSW Looking for (I) Software Development Intern – Solutions Engineer at Austin, TX Full Time

SXSW aims to have the best event technology in the world. We rely heavily on custom, proprietary software to make that a reality. As an SXSW Solutions Engineer Intern, you will work closely with an in-house team of talented technologists and developers who enjoy turning out high-quality work and take pride in SXSW’s mission of helping creative people achieve their goals. Applicants should be able to provide examples of previous work.

What You Will Learn

• Solve project challenges with technical and organizational solutions
• Data analysis using SQL, Google Big Query, and Google Data Studio
• How to facilitate coordination between technical project stakeholders
• How to provide hands-on training and technical support for Staff and Volunteers
• Technical support for SXSW customers
• Collaborate with the tech production team to prepare and deploy technical solutions
• Collaborate with the software team on quality assurance and analytics

Qualifications & Skills

You must be enrolled in an accredited university or college and live in Texas to be eligible for a SXSW Internship.

• Experience coordinating technical projects
• A strong desire to grow technical and organizational skills
• Experience with SQL and relational databases
• Experience working with business tools such as Google Suite & Docs, Jira, and Slack is a plus.
• Excellent written and verbal communication
• Strong organizational skills and attention to detail
• Experience supporting or developing mobile applications
• Ability to communicate and collaborate with technical and non-technical stakeholders
• Experience working on technology or production for events, conferences, tradeshows, or concerts is a plus.
• Experience with Mobile Device Management, NFC, or RFID technologies is a plus.

Onsite Responsibilities (During SXSW Events)

• Support the RFID program at locations across downtown Austin during the event.
• Support other departments on site as necessary.

Physical Requirements

Frequently required to sit and/or stand for long periods, with or without accommodation. Manual dexterity is required for keyboard, computer, and office equipment use.

Work Location, Schedule & Pay

This position is located in Austin, Texas. Core business office hours are Mon-Fri, 10 am 6 pm. A time commitment of a maximum of 16 hours a week is required. Candidates may have the ability to work remotely and in the office. Mandatory Saturday meetings are required from February – March. Candidates must be available to stay onsite during the 2024 SXSW Event (up to 14 days) and work 40 hours a week during the event (if required by the supervisor). This is a paid internship at $12.00/hr.