Sykes Hiring for Call Center Representative at East Stone Gap, Virginia Full Time

Job description

REMOTE OPPORTUNITIES AVAILABLE

At SYKES, we help people one caring interaction at a time – that includes you! Join us as a Customer Service & Technical Support Agent representing Intuit at the Wise location! You’ll shine in this role if you have a passion for helping small businesses succeed and enjoy connecting with customers. In this position, you’ll assist small business owners by answering a variety of inbound customer inquiries via phone in support of QuickBooks (accounting software). We’ll train you to become an expert in QuickBooks and you’ll share your knowledge by teaching customers how to use the program to its fullest potential. You’ll also offer support by troubleshooting technical issues related to QuickBooks in a fun team environment.

Work with us and you’ll enjoy:

• Full-time schedules (40 hours/week)

• $12.50/hour with gradual pay increases up to $14.50/hour

• 100% paid training

• Full benefits package including medical, dental, vision and life insurance

• Company-matched 401(k) retirement plan

• Paid time off

• 100% free college tuition program after one year of employment through the University of Arizona’s Global Campus online

Required qualifications, skills and experience

Apply with us, if you possess:

• A high school diploma or GED and are at least 18 years old

• Excellent communication skills, both written & verbal

About SYKES

Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today’s economy.

EEO statement

EOE/Veteran/Disabled

Equal Employment Opportunity & Affirmative Action
SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities – regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification.