Te Tūranga | About the role
As an Advisor: Contact Centre, you are the first point of contact for enquiries received through Council’s Contact Centre. You will be providing exceptional customer service to the community, whether it’s a kōrero over the phone, responding to emails, or even answering social media enquiries.
The hours for this role are: Thursday 6.00pm – 9.00pm, Friday 4.45pm – 11.15pm, Saturday 2.45pm-11.15pm.
There is an initial training period prior to commencing regular hours for this role, training will take place in February 2024 and will be approx. 6 weeks, Monday-Friday 8am – 5pm.
Ngā Pukenga | What you’ll need to succeed
To Succeed In This Role, You’ll Bring
Tō Tātou Kaunihera | About Tauranga City Council
Tauranga City Council is one of Tauranga’s largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team.
We always strive to ensure that you feel valued and supported in the workplace.
To highlight that our people are our greatest asset, we offer a wide range of benefits that include 5 weeks annual leave, flexible hours and work from home options, as well as career development opportunities.
Te Tukanga | How to apply
If you want to be part of an energetic, fun, and supportive team, then we’d love to hear from you. For more information, please contact Wayne Forlong at [email protected]
Please note we will not be accepting applications via email. If you wish to apply, please click ‘Apply’ at the bottom of this page and follow the link.
Applications will be reviewed as they are received and applications will close upon the appointment of a successful candidate. The start date for this role will be February 2024.
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