Southern Cross Cable Network Looking for Engineering Services Manager at Auckland, Auckland, New Zealand Full Time

Company Description

Southern Cross Cables Limited (SCCL) is a leading independent Australasian supplier of international capacity solutions to Carriers, Content Providers and Internet Service Providers connecting Australia, New Zealand, and the Pacific region with the United States. SCCL was originally formed in 1997 to establish the Southern Cross Cable Network, a twin submarine cable link between Australasia and the United States West Coast.  

The Southern Cross Cable Network is designed to provide enhanced diversity, reliability, quality, and network efficiency, with the network being further enhanced by the commissioning of the Southern Cross NEXT cable in July 2022 adding a third high-capacity route to the Southern Cross network eco-system. Our products take advantage of our eco-system to provide robust capacity solutions to customers with the advantages of dealing with a single provider. Southern Cross has offices in Wellington and Auckland, New Zealand; Sydney, Australia and Hamilton, Bermuda.  

Role Description

Southern Cross Cable Network is looking for an Engineering Service Manager (ESM) to join our team in Auckland. This is a full-time, on-site employee role, with international travel. The ESM will be responsible for all engineering aspects of the Southern Cross Network. This includes Network design, procurement, and commissioning of network technologies and ancillary equipment. The ESM will need to conduct a Business Analysis of current workflows, develop and implement engineering strategies that will form part of a digitisation program of current processes, and ensuring that engineering projects are completed on time and within budget. The successful candidate will also be responsible for developing and maintaining relationships with external stakeholders. 

Additional responsibilities include; 

• Gather, review and analyse business data, KPIs, reports and other key metrics using data analytics tools
• Assess options for process improvement, including business process modelling through communication with key stakeholders
• Liaise between various business departments and SX IT providers
• Collaborate with SX project team
• Maintain documentation regarding various projects, processes and operations

Qualifications 

• A Bachelor’s degree in Engineering or a related field 
• At least 5 years of experience in engineering management 
• Strong knowledge of engineering principles and practices 
• Excellent problem-solving and decision-making skills 
• Excellent communication and interpersonal skills 
• Ability to work independently and as part of a team 
• Ability to manage multiple projects simultaneously 
• Knowledge of project management principles and practices 
• Knowledge of budgeting and cost control principles 
• Knowledge of safety regulations and standards 
• Proficiency in Microsoft Office Suite 
• Relevant certifications and qualifications are beneficial 

In addition, any experience with submarine cable systems, submarine cable engineering, and/or submarine cable operations would be beneficial.

Requirements 

• Due to regulatory obligations, the successful applicant will need to be willing to undertake background checking and reference/qualification validations to be able to carry out the role.