415181BR
Job Title:
Product Group Lead (US)
Company Overview:
About TD Bank, America’s Most Convenient Bank®
TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBankUS and www.twitter.com/TDNewsUS .
TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com .
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Auto req ID:
415181BR
Department Overview:
The Product Group Lead provides senior level strategic direction in developing and implementing the Bank’s products, services, programs and projects including features, benefits and characteristics that meet customer needs. Responsible for formulating strategy, policy and overall direction of the identified product or suite of products portfolio. Accountable for building a strong talent pipeline within the team.
Country:
United States, US TD Footprint
Job Requirements:
Bachelor’s degree or progressive work experience in addition to experience below.
10+ years related experience required
Proven senior management leadership skills to lead a team of product management experts
Ability to develop and effectively drive product strategies throughout the organization
Proven experience in product research, product analysis and development, forecasting, pricing and competitive intelligence
Superb communication, problem-solving and decision making skills with ability to effectively communicate with executive management
Proven ability to build strong collaborative business relationships
Demonstrated ability to negotiate and apply skills to exercise influence over others decisions without express authority and influence mass change management
Experience in leading project management and delivering on time and within budget
Proven experience in product pricing, financial statements and ensuring budget targets are met or exceeded
Expert knowledge of current and emerging competitor and market trends
Ability to exercise sound judgement in making decisions
High proficency in preparing and managing budgets and P&L
Knowledge of and/or skill in using analytical software tools, data analysis methods and reporting techniques
Ability to handle confidential information with discretion
Must be eligible for employment under regulatory standards applicable to the position.
Hours:
40
Job Details:
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Provides strategic direction in developing and implementing the Bank’s products, services, programs and projects including features, benefits and characteristics that meet customer needs. Responsible for formulating strategy, policy and overall direction of the identified product or suite of products portfolio.
Leads business plans leveraging Acquisition and Segments teams to increase new account growth and track P&L impact
Ensures effective ways to deliver complete solutions to identify market problems and ensures gaps are identified and filled.
Reviews and approves business and expense plans and tracks success and effectiveness of product development delivery and implementation. Develops and manages the product development calendar and oversees the successful and seamless execution of deliverables.
Manages the identification of competitive offerings in the market and their strengths and weaknesses. Prioritizes the presence and relative importance of key product deliverables.
Determines the methodology to quantify market analysis to look at internal measurements and product performance to determine how the product impacts the Company operations including product life cycle, quality, technical support, marketing programs and sales support.
Oversees the creation of product roadmaps to illustrate the vision for the product. Plans product solutions thatmeets our clients needs. .
Ensures the creation of scenarios to describe the evolving changes within the market and illustrate why product features/ benefits are necessary for acquisition and retention.
Directs market research projects and recommends methods for growing existing markets and developing opportunities for customer products and services.
Consults and advises executive management on the marketing initiatives related to major Company activities.
Studies, analyzes and reports on quality of service, customer attitudes, economic conditions and government controls with respect to their effect on sales of existing or proposed products and services. Collaborates with business lines in establishing new services and products.
Demonstrates effectiveness in creating and using conceptual frameworks to structure the develop insights into the consumer; as a result, demonstrates a high level of analytical rigor in formulation of product insights.
Ensures the team effectively implements and monitors product/segment performance against objectives, recommending enhancements to ensure a consistent customer, brand experience
Delivers financial results for the product/product suite via operation of all available levers: pricing, margin, volume etc., creates and delivers business cases to achieve strategic business results (acquisition, retention, customer experience, engagement and market share)
Partners with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD’s operating model to maximize efficiency, effectiveness and scale
Liaises with partners (i.e. Marketing, Phone Channel, Retail) to understand industry and customer trends; analyze challenges and identify areas of opportunity through customer research, focus groups, and external secondary research; facilitate ideation sessions and build necessary business cases for NPD, identifying solutions and building stronger plans for growth
Ensures all products are in compliance and meet all regulatory requirements
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Ensures employees are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
Inclusiveness:
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
State:
Connecticut, District of Columbia, Delaware, Florida, Georgia, Massachusetts, Maryland, Maine, North Carolina, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, South Carolina, Virginia, Vermont, TD Footprint
City:
Atlanta, Baltimore City, Boston, Burlington, Charlotte, Cherry Hill, Concord, Fairfield, Greenville, Miami, Mount Laurel, New York, Philadelphia, Portland, Providence, TD Footprint, Vienna, Washington, Wilmington
Work Location:
4140 Church Road
Business Line:
TD Bank AMCB
Job Category – Primary:
Digital & Payments
Job Category(s):
Digital & Payments
State (Primary):
New Jersey
State #2:
New York
State #3:
Florida
State #4:
Massachusetts
State #5:
Pennsylvania
State #6:
South Carolina
State #7:
Connecticut
State #8:
New Hampshire
State #9:
Maine
State #10:
Vermont
City (Primary):
Mount Laurel
City #2:
New York
City #3:
Miami
City #4:
Boston
City #5:
Philadelphia
City #6:
Greenville
City #7:
Fairfield
City #8:
Concord
City #9:
Portland
City #10:
Burlington
Time Type:
Full Time
Employment Type:
Regular
Job Searches Match:
Statewide
State #11:
Virginia
State #12:
Maryland
State #13:
Delaware
State #14:
Rhode Island
State #15:
District of Columbia
State #16:
North Carolina
State #17:
Georgia
City#11:
Vienna
City #12:
Baltimore City
City #13:
Wilmington
City #14:
Providence
City #15:
Washington
City #16:
Charlotte
City #17:
Atlanta
Pay Range:
$139,360 – $226,720 annually
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
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