Team Health has ranked three years running as “The World’s Most Admired Companies” by Fortune Magazine and one of America’s 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and patient-focused healthcare organization. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.
We Offer:
POSITION SUMMARY:
The Clerical Support Representative is responsible for supporting the collection agency by performing clerical duties, special projects, and general tasks as assigned. In an extremely fast paced environment, the support clerk assists with the processing of correspondence, printing itemized bills and insurance claims, updating insurance information into our client’s web portal, prepares bank deposits, posts payments to the collection management system, and performs dispute research along with many other duties as assigned.
ESSENTIAL RESPONSIBILITIES:
1. Review files, records, and other documents to obtain information to respond to requests and disputes
2. Data entry for insurance billing with basic account audit to ensure billing is needed
3. Entry with emphasis on both speed and accuracy
4. Print Statements and CMS1500 forms from client system and attach to HRRG letter for mailing and faxing
5. Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail
6. Assist with posting of payments to the FACS system
OTHER RESPONSIBILITIES:
1. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers
2. Train other staff members to perform work activities, such as using computer applications
3. Other duties as assigned
POSITION REQUIREMENTS:
Skills
1. 40 WPM Typing
2. Proven oral and written communications skills
3. Good analytical, problem-solving skills.
4. Able to work in fast paced environment.
5. Able to perform duties independently without direct supervision.
6. Able to work in fast paced environment.
7. Proficient with MS Outlook, Word and Excel
Education
1. Minimum High School diploma, or equivalent
Experience
1. 6 months to 1 year of experience working in an office environment preferred
2. Clerical experience within healthcare billing company preferred
WORKING CONDITIONS:
Set in a pleasant, high-volume, fast-paced office environment. Involves extensive computer use.
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