Log In
Sign Up
Canada
Teleperformance Hiring For Technical Support Advisor – Canada Remote at Remote Full Time
Overview:
We are looking for individuals who are tech savvy to join our team and provide customer support to a large worldwide premier company.
Teleperformance is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure positive customer experience. We are the largest interaction expert team in the market, connecting with more than 35% of the world population each year.
What we offer:
- Work from Home.
- Paid Training.
- Compensation $17.50/HR. Fulltime
- Employee Referral program – earn $500 for each person you refer and we hire.
- Performance bonus eligibility.
- Excellent medical, dental and benefits plans, Employee Assistance Program
- Tuition Reimbursement program
- Discounts/perks-gym membership, Costco, etc.
- Internal career advancement opportunities.
Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.
Visit our careers page to see more career opportunities and learn about us!
https://careerseng-teleperformance.icims.com/jobs/intro
Toronto, Montreal, Calgary, Ottawa, Edmonton, Winnipeg, Mississauga, Vancouver, Brampton, Hamilton, Surrey, Quebec City, Halifax, Laval, London, Markham, Vaughan, Gatineau, Saskatoon, Kitchener, Longueuil, Burnaby, Windsor, Regina, Oakville, Richmond, Richmond Hill, Burlington, Oshawa, Sherbrooke, Greater Sudbury, Abbotsford, Lévis, Coquitlam, Barrie, Saguenay, Kelowna, Guelph, Trois-Rivières, Whitby, Cambridge, St. Catharines, Milton, Langley, Kingston, Ajax, Waterloo, Terrebonne, Saanich, St. John’s, Thunder Bay, Delta, Brantford, Chatham-Kent, Clarington, Red Deer, Nanaimo, Strathcona County, Pickering, Lethbridge, Kamloops, Saint-Jean-sur-Richelieu, Niagara Falls, Cape Breton, Chilliwack, Victoria, Brossard, Maple Ridge, North Vancouver, Newmarket, Repentigny, Peterborough, Saint-Jérôme, Moncton, Drummondville, Kawartha Lakes, New Westminster, Prince George, Caledon, Airdrie, Wood Buffalo, Sault Ste. Marie, Sarnia, Saint John, Granby, St. Albert, Norfolk County, Grande Prairie, Medicine Hat, Fredericton, Halton Hills, Aurora, Port Coquitlam, Mirabel, Blainville, North Vancouver, Saint-Hyacinthe, Welland, Belleville, North Bay, Hawkesbury
Qualifications:
- Computer literate with an ability to type 25 words per minute.
- Multi-tasker in a fast-paced, high-energy and dynamic environment.
- Excellent negotiator, listener and a quick learner with great objection handling skills.
- Excellent English language skills.
- Excellent verbal and written communication skills.
- Availability between the hours of Monday to Sunday 8am-11pm.
- High School Diploma or GED.
- Must be 18 years of age and legally eligible to work in Canada.
Responsibilities:
- Provide first level technical solutions in regards to installation, operation and maintenance of products.
- Answering inbound customer queries.
- Build and maintain positive customer relations by offering personalized solutions.
- Ensure requests are handled appropriately by coordinating with various functions within the company.
- Schedule service calls and follow up with customers/clients
- Troubleshoots and resolves technical issues using established diagnostics tools and procedures.
- Responsible for accurate data input using prescribed applications.
#RM
