TELUS Hiring for Medical Office Assistant (Wellbeing Coordinator) – TELUS Mental Health Clinic Vancouver Job at North Vancouver Full Time

Description

Onsite work locations: North Vancouver Clinic (preferred) or Downtown Vancouver

Anticipated start date: as soon as possible

Here’s the impact you’ll make and what we’ll accomplish together

As a Medical Office Assistant for the Mental Health division of TELUS Health Care Centres, you will provide excellent client care by assisting the medical and professional staff in managing client activity. You will develop strong relationships with other health care providers in the community including Mental Health Care Providers and general practitioners. To this end, you will work together with support staff, Psychologists, Social Workers, Clinical Counsellors and other specialists to build one-on-one relationships that will facilitate ongoing communications and cross-referrals.

Here’s how

• Scheduling appointments and arranging for specialist consultations
• Preparing clients for consults
• Updating medical records
• Contacting clients to remind them of required tests and follow up consultations
• Participating in the company’s mental health plan programs
• Connecting with clients, supporting individualized care
• Provide support for general office administrative functions including medical records management

Qualifications

You’re the missing piece of the puzzle

Experience / Knowledge

• One year of medical office experience preferably in a private entrepreneurial environment
• Electronic Medical Record (EMR) experience required
• Healthcare experience and medical terminology greatly preferred
• Experience in Mental Health would be an asset
• Knowledge of French an asset

Skills and Abilities

• Good knowledge of Microsoft Office
• Exceptional organizational and customer service skills
• A team player capable of interacting professionally with the multi-disciplinary team with a positive and helpful attitude
• Ability to handle and communicate effectively with challenging clients

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