TELUS International Hiring for Executive Assistant Job at Cork , Ireland Full Time

About TELUS International

TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With over 50,000 team members and supporting 50+ languages in twenty (20) Countries across North and Central America, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking and a caring culture that puts customers first. The company’s solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services, fintech, gaming, travel & hospitality and healthcare industries. TELUS holds a 65% interest in TELUS International with Baring Private Equity Asia holding the remaining 35%. Learn more at: telusinternational.com.

Position Overview

Working closely with the Director of Human Resources’s office to help manage the workload and organize the effective use of the Director’s time. This role requires attention to detail, solid organizational skills, and the ability to meet tight deadlines while juggling multiple critical requests. The Executive Assistant will act as a seamless extension of those they are supporting. Reporting predominantly to the Director of HR whilst also supporting other Directors occasionally on meeting their tasks.

Responsibilities:

• Provision of assistance to both the Director of HR and team as well as occasionally supporting other Directors to ensure tasks are met
• Extensive diary management and coordination for both on-site/off-site appointments and meetings with the ability to assess priorities and resolve potential conflicts.
• Manage/monitor email inbox. Communicate directly and/or draft correspondence on behalf of Director where required
• Maintenance of appropriate records and files
• Monthly expense reports
• Coordinating payment of invoices including setting up new suppliers
• Maintain strong working relationships across the business
• Preparation of agendas, collating of information for meetings, minuting taking and the distribution of meeting recaps
• Organizing domestic and international travel arrangements for the Director of HR and other C-Suite Level Executives
• Arranging complex travel plans, itineraries, and agendas for visiting clients and colleagues
• Liaison with internal and external stakeholders ensuring smooth communication and time management
• Ensure to-do list is actively worked upon and reported to the Director of HR
• Manage the Director’s social media accounts as required
• Assist the Senior Leadership Team where required

Requirements:

• Minimum of two years previous executive assistant experience essential
• Articulate with strong written and verbal communication skills
• Willingness to go above and beyond
• Experience of diary management and arranging international travel and conference calls
• Excellent self-directed administration skills with an ability to work unsupervised on day-to-day duties and tasks
• Ability to produce results under strict/short deadlines or for longer term projects / tasks
• Strong business acumen
• Proven ability to handle confidential information with discretion

Competencies:

• Being Creative
• Risk Taking and Implementing
• Collaborating
• Demonstrating Integrity
• Communicating
• Learning
• Driving Results
• Developing Team Members
• Adapting
• Deciding
• Initiating

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first
• We embrace change and innovate courageously
• We grow together through spirited teamwork

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Company pension
• Flexitime
• Gym membership
• Private medical insurance
• Wellness program
• Work from home

Schedule:

• Monday to Friday

Application question(s):

• Are you comfortable with hybrid working conditions?

Education:

• Bachelor’s (preferred)

Experience:

• Executive Assistant: 3 years (preferred)