Tesla Looking for Parts Advisor – Mississauga, ON at Mississauga, ON Full Time

The Role

At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world’s transition to sustainable energy.

As a Parts Advisor, you will provide critical parts support to the service center; liaise with other departments, as well as focusing on the continuous development of your skills. We’ve created one of the most innovative vehicles ever made and you will help ensure an equally innovative service to customers.

To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for the brand and the ability to thrive in a team environment.

Responsibilities

Source parts from distribution centers and other service center locations and allocate them to vehicle service appointments

Monitor inventory within the parts system, communicate parts updates and availability with relevant team members

Review upcoming appointments and ensure they are properly prepared and documented in our system

Prepare internal orders for shipment to other service center locations

Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries

Systematically receive, inspect, and put away stock and special-order parts

Consistently manage the inventory stock level by performing daily perpetual parts counts, and reporting discrepancies

Proactively maintain automated inventory replenishment lists

Ensure excellent organization of stock room to Tesla standard with grocery store aesthetics

Collaborate across organization and communicate parts updates and availability

Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements

Pick up and transport parts using van or forklift, engaging 3rd parties when necessary

Additional responsibilities as assigned to meet business needs

Requirements

Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers

Ability to thrive in a team-based environment and achieve common goals

Effectively handle multiple priorities, organize workload, and meet deadlines

Positive, enthusiastic, and willing to learn about the changes in the personal transportation industry and Tesla products and services

Able to communicate, read, and write effectively in the English language on all levels

Proficient in MS Office

Able to certify at Parts Advisors 1 and obtain Tesla forklift certification

Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history; ability to obtain appropriate state licensing, where applicable

Education

• High School diploma or the equivalent in experience and evidence of exceptional ability

Physical Requirements

Ability to perform repetitious duties including: regularly lift up to 25 lbs., sit, bend and stand for long periods of time

Must be able to occasionally lift up to 50 lbs., climb or balance, kneel or crouch, and reach to retrieve parts.

Specific vision abilities required include: ability to identify parts, operate systems, and identify potential safety hazards in the parts department

Compensation and Benefits

Compensation is based on a variety of factors including but not limited to work experience, skills, certifications, etc.

Full-time Employee Benefits

As a full-time Tesla employee, you will receive:

• Full benefits from day 1 for you and your eligible dependents
• Extended Health Insurance (including osteopath, psychologist, and acupuncturist)
• Vision & Dental Insurance
• Company paid Life, AD&D, short-term and long-term disability
• Employee Assistance Program, Sick and Vacation time (Flex Time for salary positions), and Paid Holidays
• Employee discounts