Texas Children’s Hospital Hiring for Clerical Secretary Job at The Woodlands, TX Full Time

• Provides customer service to patients/families/visitors/health care team members
• Routes calls or requests from patient/family/health care team members appropriately/courteously/efficiently as evidenced by supervisory observation and written/verbal feedback
• Demonstrates control in stressful situations and involves appropriate departmental representatives and resources necessary for effective problem resolution as evidenced by supervisory observation
• Documents and maintains accurate unit logs
• Maintains stock of all unit forms and clerical supplies and reconciles invoices at time of delivery as evidenced by supervisory observation and verbal/written feedback
• Performs daily counts on of all triage calls for monthly billing and statistics as evidenced by supervisory observation and verbal/written feedback
• Maintains knowledge of hospital/unit information, as evidenced by a combination of participation in unit meetings or review of meeting minutes

• High school diploma or equivalent required
• 2 years related experience preferred
• 6 months experience in a medical office or hospital environment preferred

Texas Children’s Hospital The Woodlands is north Houston’s first true, free-standing pediatric hospital designed, equipped and staffed exclusively to provide care in more than 25 areas of specialty care for children and adolescents. Hospital facilities include 24 emergency center rooms, outpatient exam rooms, radiology rooms, operating rooms and acute care beds, as well as a pediatric intensive care unit (PICU).

To join our community of 14,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org. At Texas Children’s Hospital, diversity, equity, and inclusion are at the core of our values and mission for the women and children that we serve. We are committed to providing a diverse and inclusive work environment for all faculty, staff and learners throughout our organization. We believe that each member of our one amazing team provides enrichment that allows us to create a lasting legacy for future employees of this great organization.