The Cambie Hostels are managed by The Cambie Malones Group and have been active for almost as long as Canada has been Canada. Our hostel clientele spans generations and from every part of the globe. We are immensely proud of our heritage and strive to keep The Cambie’s original values close to our hearts and put them into action every day.
Providing a great and memorable service to hostel goers is an honor that creates a great sense of satisfaction to all of our staff. We strive to not just provide a bed to rest, but a hub for people to meet, learn, and create memories and stories that they pass on and get told for generations to come.
Job Description
You will report to the Director of Operations. As Hostel Manager, you will be responsible for overseeing the delivery of day-to-day running of the Hostel; delivering exceptional customer services which exceed expectations, and ensuring appropriate staffing and resourcing for events and holiday bookings.
In managing the Hostel, you will oversee a high-quality housekeeping service alongside project managing maintenance works. You will also be responsible for growing accommodation bookings and optimizing occupancy including preparing future financial projections and monitoring and reporting on sales performance.
Working closely with upper management from other departments including accounting, marketing, and HR, you will contribute to the effective promotion of the Hostel as a destination for adventure and wilderness tourism. Supporting events and activities running from the Hostel will also be key; requiring effective liaison with the activity delivery team and coordination of the hostel staff team.
Duties and Responsibilities
Customer service and front of the house:
Operational management:
Qualification
Good Luck!
Principals only. Recruiters, please don’t contact this job poster.
do NOT contact us with unsolicited services or offers
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