The Home Depot Canada Looking for Virtual Process Analyst at Scarborough, ON Full Time

Position Overview:
The Process Analyst will be responsible to gather, document and gain alignment on data process requirements for the Integrated Article Management project, supporting business objectives and strategies. This role will need to work both independently and collaboratively with cross-functional partners to: i) identify current data processes, ii) ‘re-engineer’ future state data processes, iii) determine and assess impacts to other business processes, stakeholders and systems.

To establish a future state process, this role will need to understand current state process gaps, system functionality/logic, research industry best practices and work with the business partners to build proposed future state.

Position Responsibilities:Stakeholder Support:
Identify stakeholder representation and perform stakeholder analysis

Facilitate communication between stakeholders and project team (incl. data architects, and developers) to ensure alignment and resolve requirement discrepancies

Prepare presentation material and communication to stakeholders

Act as liaison between stakeholders and multiple business teams to track process requirements for prioritization and stakeholder sign-off

Business Process Review:
Facilitates working sessions with internal and external teams to identify, define and document “as is” business processes and objectives

Identify data pain points and process gaps

Facilitate working sessions with multiple business teams to develop recommendation for future state process and identify system and workflow impacts

Conduct workflow analysis to support process “re-engineering” and automation

Assess impact of process changes to respective business teams and systems

Acts as facilitator and primary point of contact on the project for process questions

Details requirements for workflow notifications, dashboard and end user reporting

Defines process and reports for exception management (i.e. workflow notifications, escalations)

Documents user test cases for process requirements (i.e. error and warning resolution, exception reports) Assess, detail and capture impacts to operational procedures

Develop documentation to support training for end users (internal and external)

Experience/Knowledge Requirements:
Internal Candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates)

Strong analytical skills, able to manipulate large and complex data sets in order to identify opportunities and quantify change.

5 + years as a Business or Process Analyst

Experience working in AGILE project environment

Demonstrated ability to influence change across many cross functional teams and at different levels of a mid to large organization

Ability to document, analyze and communicate process and technical requirements and issues in a straight forward manner

Ability to manage and prioritize multiple tasks with competing demands in a fast paced environment

Intermediate working knowledge of Excel, MS Access and Visio

Detail-oriented, organized, flexible, highly-motivated team player

Excellent communication skills; collaborative with effective interpersonal skills; able to work across departments

Advanced SAP knowledge preferred

Understanding of current business process from one or more business units preferred

Project management experience preferred; ability to manage and prioritize multiple and competing tasks

The ideal candidate has had previous experience in an Omni channel environment, supporting enterprise data needs for digital operations, reporting and analytics.

Bachelor’s degree/diploma program or equivalent degree in a field of study related to the job is required. I.e. Engineering, Business