The Roadless Hiring for Customer Service Representative- Remote at San Francisco, CA Full Time

We are looking for an energetic, driven, and detail-oriented candidates. Our agents play a key role in our travel team building itineraries, crafting emails, performing hotel rate checks, arranging concierge services, corresponding with suppliers, and building relationships with our trusted supplier network and clientele. To be a successful, you should have a passion for travel and a desire to inspire others to make their travel dreams come true.

RESPONSIBILITIES

Research destinations, cruises, and activity recommendations

Correspond with suppliers to coordinate curated travel arrangements

Create and keep client travel documents and invoices updated

Enter data in CRM ( trip feedback, scouting reports, client info)

Completes travel arrangements for clients with air, hotel, car, and other ground transportation vendors at the lowest possible fares.

Utilizes preferred vendors

Participates fully as a team member to assist as needed in completing all functions related to servicing the travel needs of the staff, including ticket/itinerary processing, clerical functions, travel credits, etc.

KNOWLEDGE, SKILLS, & QUALIFICATIONS

Degree in Marketing, or Business a plus

Related travel experience and industry knowledge is a plus, but we will train you on everything

Highly organized with a strong attention to detail

Self-driven in an autonomous, remote environment

Able to consistently understand the intent and vision

Ability to set goals and develop achievable timelines to hit them

Ability to speak multiple languages will be a huge plus

This is a REMOTE position so you’ll need a dedicated remote home environment, including:

A computer

Cell phone

High-speed internet

Minimal distractions