TheCollegeBoard Hiring for Senior Director, AP Web Management – REQ001149_43245530923_1-3175 at Little Rock, Arkansas Full Time

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AP Web Program Manager

College Board – AP&I

Remote

About the Team

With more than 38 courses and exams across multiple subject areas,
Advanced Placement is the most widely accepted college-level academic
program available to high school students. Each year, students around
the world who want to achieve at the highest level become AP students.
Through AP’s college-level courses and exams, students can earn college
credit and advanced placement, stand out in the college admission
process, and learn from some of the most talented and inspiring teachers
in the world.

The AP Web Management team is committed to ensuring critical information
about the AP program is available on our web sites, collaborating with
both Program subject matter expects as well as cross-divisional
stakeholders such as Communications, Marketing, and Legal.

About the Opportunity

As the Senior Director, AP Web Management, you will lead the strategic
planning, requirements definition, implementation, execution and
adoption of all aspects of the AP Program’s operational content web
sites including AP Central, AP Students, as key capabilities supporting
AP’s annual business cycle. You will drive the overall roadmap, design
and development of all associated systems and platforms, working closely
with the technology development teams, and key internal and external
stakeholders. As the Senior Director, you will be the main AP point of
contact for web experience usability testing with AP’s various
constituency groups.

In this role, you will:

The Senior Director, AP Web Management will serve as the AP business
owner and product manager for the operational web experience, including
AP Central and AP Students

AP Web Operations Lead (80%)

• Manage team plans of known work including an editorial calendar,
  establishing milestones, prioritizing work within the team’s
  backlog, removing roadblocks as needs arise
• Address risks and issues as it relates to web production processes
  or timelines
• Be the AP Delivery POC and intake mechanism for AP for all web
  work – including new experiences as well as updates to existing
  pages
• Work with AP stakeholders to prioritize the various items against
  one another – taking into account both critical timing, resource
  allocation availability
• Facilitate daily standups with AP Web team to continually manage
  backlog of work – managing all AP web work with established and
  evolving, efficient. Ensure prioritized work implementation meets
  standards of completion

Operational Web Strategy (15%)

• Act as main AP liaison to ongoing CB web initiatives that have AP
  (or potential AP) intersection
• Continually identifying areas for efficiency improvements across the
  AP web properties and identifying opportunities for further
  cross-linking to other College Board web properties
• Establish KPIs, monitoring analytics, maintaining site architecture,
  and making key decisions on web content production processes and
  policies

Oversee AP web usability testing (5%)

• Organize and conduct usability tests with key constituent groups,
  including students, teachers, coordinators, and school/district
  administrators
• Work with AP and non-AP SMEs to generate testing scripts to probe on
  both pain points and areas of excellence within AP web experiences
• Generate testing briefs at the product/feature level for broad
  visibility of test outcomes, enabling the easy prioritization of
  feedback into product backlogs

About You

Strong leadership skills with proven ability to set vision and
direction, then manage others to meet aligned goals and metrics

Strong client service orientation, incl ding interpersonal and
consultative skills, the ability to build relationships, manage
stakeholders, and influence, collaborate, and build consensus

Digitally savvy and the ability to use and understand digital products
and services while being familiar with online communication dynamics.

Adept problem-solving skills, including using data to inform decisions
and actions

Excellent verbal and written communication skills, including
facilitating meetings and presenting remotely and in-person to groups of
15 or more

Outstanding knowledge of web content management processes, capabilities,
and best practices, specifically Drupal

Proven ability to build relationships and influence others to action

Strong organizational, time and task management skills and the ability
to move forward multiple projects in concert while meeting timelines,
both independently and as a member of the team

Adept problem-solving skills, including using data to inform decisions
and actions

A passion for supporting educational and career opportunities for
millions of students

Excellent PowerPoint, Word, Excel, and suite

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