Customer Care Executive
Full-time, Permanent Contract
At Three Ireland, Customer Care Executives have a key contact with our customers, they’re the voice of our organisation. Join us, and Be Phenomenal
Based in our Limerick contact centre, each day is filled with customers, each with different needs and challenges. Working tirelessly to provide a stellar experience while resolving issues, as part of our Care team you’ll need to be happy keeping several plates spinning and be adaptable and resilient in a fast-paced workplace. A natural with people, you’ll provide front line support to customers by handling inbound and outbound calls, dealing with customer billing and service queries, and ensuring customers are fully aware of all value product and service offerings.
Friendly and professional, you’ll take ownership of every enquiry to get the best outcome for the customer, driving service excellence. You’ll need to be able to quickly build rapport with your customers. A great communicator, you’ll be part of a friendly and motivated team and be ready to play your part in its success. Results-motivated with commercial awareness, you’ll be skilled at managing your time and multi-tasking.
Since we set foot in Ireland, we’ve done things differently
Investing in infrastructure, we built a network that now connects 2.2 million customers nationwide, carrying more data than all our competitors combined. We take the script and rip it up, we’re a big-hearted energetic bunch, striving for a better connected life. We encourage our employees to face their weaknesses, to really open themselves up to new development opportunities and projects in a super-charged and rich learning environment. We want you to become the best version of yourself.
What else it involves
The skills we’re looking for
Benefits of Working at Three
Three Ireland is proud to be an equal opportunities employer. We are committed to equal employment and growing a diverse workforce. We embrace those of any race, colour, gender identity, age, ancestry, religion, disability, sex, marital status, national origin, citizenship, or sexual orientation; and we want our teams to reflect this! If you require interview or workplace reasonable accommodations, please let us know when scheduling your interview
Job Types: Full-time, Permanent
Additional pay:
Benefits:
Reference ID: 1000
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