TixTrack Looking for Lead API Developer (Remote – New Zealand) at New Zealand Full Time

At TixTrack, we support our clients by creating superior ticketing solutions for performing arts, cultural institutions, attractions and immersive experiences through a combination of modern technology, beautifully simple design, and the art of listening.

Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.

With a presence across both the US and international markets such as the UK and New Zealand, we are anticipating robust growth in 2023-24.

Even with a highly dispersed, remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”.

Job Summary

The Lead API Developer heads a small team of developers responsible for server-side applications, and databases, that when combined with front-end code, create a functional, seamless experience for the end-user. This position reports directly to the SVP Engineering (Ticketure).

This position is full-time and remote. Candidates located in Wellington preferred.

Essential Duties And Responsibilities

• Work on problem, tasks, and features within the TixTrack codebase. This work will be focused on, but not necessarily limited to, the Ticketure API, infrastructure, and database back end.
• Lead and manage a back end focused team, providing technical guidance, mentorship, and fostering a collaborative environment.
• Design, develop, and maintain scalable and robust back-end systems and APIs.
• Help drive the architectural decisions and technical strategy for back-end development, considering scalability, reliability and maintainability.
• Perform maintenance on the codebase to ensure continuous improvement and an ongoing ability to delivery new features rapidly and with confidence.
• Contribute to the management/maintenance and monitoring of the deployed Ticketure environment to ensure uninterrupted delivery of the service to our customers within SLAs. This may include being on call and working at short notice and outside normal hours on issues/outages that prevent clients from selling tickets.
• Work collaboratively with the wider Ticketure team to achieve shared goals.
• Work effectively within the constraints of our existing codebases and existing client base and client pipeline, to enable us to continue to run a successful business while improvements are made and new features delivered.
• As a team lead, take responsibility for the overall quality, velocity and completeness of the team’s deliverables, leading these efforts to conclusion.
• Collaborate with stakeholders to gather requirements, provide technical insights, and contribute to project planning and estimation.
• Conduct code reviews, ensure adherence to coding standards, and identify areas for improvement in terms of code quality, performance, and security.
• Troubleshoot and debug complex technical issues, providing timely resolutions and implementing preventative measures.
• Stay updated with industry trends, best practices, and emerging technologies in the back-end development space.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities, that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Minimum Requirements

• Eight or more years of back end development experience, with a focus on designing and building scalable and high-performance, high-quality systems.
• Extensive knowledge of go, our back-end programming language of choice.
• Extensive experience working with a relational database.
• A working knowledge of cloud hosting (preferably AWS).
• Basic understanding of front-end tech such as Javascript and Vue.js.
• Capable of prioritizing and balancing multiple projects and multiple goals.
• Experience working in an environment where security and compliance matters and thinking about solutions in these terms.

Essential Skills

• Strong oral and written communication skills.
• Ability to work independently and manage multiple projects and deadlines.
• Possess strong analytical and problem-solving skills.
• Excellent organizational and attention to details skills.

Equipment/Software/Tools

• Google Suite
• Slack

Our Core Values

Find Harmony – We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work.

Have a Clear View – We are transparent and honest, understand our roles, and know how we contribute.

Be a Fan – We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.

Welcome All – We are a diverse group of employees that come together as a team, without ego, and do great work.

Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations.

Commitment to Diversity

TixTrack is committed to a workplace where everyone is free from bias, prejudice,

discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, religious or ethical belief, political opinion, employment status, or family status. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, and respected. We embrace the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion.

Compensation & Perks

• Annual bonus based on performance and company success.
• Learning & development opportunities
• Flexible scheduling
• Remote work environment