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United States
Total Coverage Hiring for Customer Service Associate at Remote Full Time
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.Compensation:
$50,000
Responsibilities:
- Work closely with the sales lead to stay up-to-date on service and product knowledge
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Ensure customer account information is up-to-date
- Record customer interactions and follow up on their experience with our company
- Find patterns in customer complaints and bring them to the team for improvement
Qualifications:
- Display strong communication skills, active listening skills, and personal skills
- Must have graduated high school, received a G.E.D. or equivalent
- Experience working in a customer-oriented atmosphere
About Company
Here everyone is treated like family! Enriching the lives of the people we touch.
