Total Coverage

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.Compensation:

$50,000

Responsibilities:

Work closely with the sales lead to stay up-to-date on service and product knowledge
Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
Ensure customer account information is up-to-date
Record customer interactions and follow up on their experience with our company
Find patterns in customer complaints and bring them to the team for improvement

Qualifications:

Display strong communication skills, active listening skills, and personal skills
Must have graduated high school, received a G.E.D. or equivalent
Experience working in a customer-oriented atmosphere

About Company

Here everyone is treated like family! Enriching the lives of the people we touch.