Touched and Transformed Inc. Hiring for Administrative Assistant at Santa Cruz, CA Full Time

Touched and Transformed, Inc. is a small entrepreneurial organization that is dedicated to teaching relationship and communication skills, and to personal and spiritual development. We teach a system for personal insight and growth called “The Enneagram” that maps nine wildly different personality types each with their own hidden beliefs, emotional triggers, and developmental path.

For the general public: Our online programs are 7 week, and year long virtual courses delivered mostly through videos and small group virtual sessions. Our live events are evenings, three day intensives, and year long programs and are 20 people to 200 people depending on the event.

We also offer specialized programs for: coaches and therapists in how to do deeper level transformational work using our unique set of tools.

As an organization we embody: connection, heart, enthusiasm, and a high level of professionalism all at the same time. Can you embody those qualities as you represent us?

We are looking for someone who is willing to support our mission, be our primary connection with our customers so they feel well taken care of, and do administrative tasks and projects for the founder and President.

If you join our team your primary jobs will include:

– Fielding customer service questions and concerns through phone and email.

· Schedule and release social media video, pictures and posts.

· Helping people find their online programs and access them on the internet

· Describing our various programs to our customers so they know which one to sign up for.

· Scheduling calls and meetings and getting links out to customers to attend these online events.

· Getting things prepared for our live events and taking registration on site.

· Entering names and emails into our online database system to track customers

· Finding customers passwords and talking them through how to use them.

We have a complex online operation, with videos and personality tests for our clients and numerous training programs you will have to learn about and understand.

Do you learn quickly? You’ll need to if you want to keep up with us.

You will need your own computer and space to work, it is mostly a virtual job.

We hold live three day events in the Bay Area and seminars in Santa Cruz weekly on Tuesday evenings.

As you do customer care you will have flexible hours. We do ask that you are checking emails and messages and getting back to people daily some time between 9 AM and 6 PM on Mondays through Saturday.

You need to be self motivated, detail oriented, and able to track and follow through with many projects at the same time.

We are looking for someone who intends to stick with us for at least two years as it takes a while to get trained up on all our programs and systems. If you are looking for shorter term work please don’t apply.

Interest in personal development and spiritual development is helpful but not required for applicants.

We are trying to create a safe space for people of color at our events, and we have partial scholarships available for people of color, so being a person of color is also helpful but not required for applicants.

We are looking for part time help 15-35 hours a week, and the hours may increase over time if it’s a good fit. The pay is $24-$35 an hour depending on your experience.

Check out our website for some of what we offer at: www.touchedandtransformed.com.

Ben Saltzman is the president and lead facilitator for our events.

And we have various coaches that we bring in for our live events to support the people going through the transformational journey.

If you are interested in joining our team email a resume and a cover letter describing why you want this job. We will not accept your resume without a cover letter.

We will reach out to you if it seems like a fit and we will move into the assessment and interview process.

Thanks for your consideration.

Job Type: Part-time

Pay: $22.00 – $35.00 per hour

Schedule:

• Monday to Friday
• Self-determined schedule
• Weekend availability

COVID-19 considerations:
We are mostly remote – we will have events on Tuesday evenings and ask the people are tested or Vaccinated to attend.

Application Question(s):

• Do you have a computer and internet access for our virtual meetings?

Experience:

• Customer service: 2 years (Required)

Work Location: Remote