As our software has become more feature-rich, our customer knowledge base has grown. We want to take a fresh look at how we are enabling our customers to self-help, with the help of someone who can restructure and rewrite our help centre. The right person will also need to put in place standards and process guides for our Support Team to keep the help centre up to date going forward.
Working closely with our Support Team, we are looking for someone who can:
Requirements
Skills & Expertise
Benefits
Tradify is a fast-paced, action-oriented and sometimes unpredictable and challenging work environment, where our company values underpin everything we do. We focus on providing a fun and welcoming culture. We care deeply about diversity and inclusion and ensuring the Tech space in Aotearoa reflects our diverse communities. Sound like you? Interested? Want to know more? Get in touch
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