Transdev Australasia Looking for Passenger Operator (Part Time) at Wellington, Wellington Region, New Zealand Full Time

As a Passenger Operator, you will be the face of our rail services, ensuring the safety, comfort, and satisfaction of our passengers. Your role is pivotal in delivering outstanding customer service; you will be answering customer queries, managing snapper/ticket revenue collection, and providing essential information to our passengers.

We are seeking part time Passenger Operators to work approx. 20 hours each week between Monday and Friday. You’ll have the option to express a preference for morning or afternoon shifts and the potential to pick up extra shifts or weekend work by mutual agreement.

What is in it for me?

We have a great team and we reward them accordingly! Our team enjoy their work and are proud of the important role they play every day as we connect Wellingtonians to work, school, home and play. As one of our team of over 700 dedicated Journey Makers you will be rewarded with highly competitive remuneration, opportunities for training and career progression, and a wide range of employee benefits. These include:

• 5 weeks annual leave
• Time and a half on Saturdays & double pay on Sundays
• Support for your wellbeing including cover for 80% of your medical costs
• Free or significantly discounted rail travel (& a ferry crossing with your vehicle!) for yourself, a nominated person and your dependents
• Free car parking while you are working

How will I know if I am suited to this type of work?

• You genuinely enjoy customer service! This is a busy role – you never know what questions or support our customers might need.
• You have exceptional communication skills and enjoy interacting with a diverse range of individuals.
• You are passionate about delivering exceptional customer service and ensuring the safety of everyone on board.
• You have great problem-solving skills and will be calm under pressure. You understand that our customers rely on us for assistance, and your ability to think on your feet and remain empathetic makes all the difference.
• You’ll be tech savvy and comfortable using a smartphone in your role, and your numeracy skills help with tasks such as counting passenger numbers and handling fares.

Please note all of our recruitment processes include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. These positions require the permanent right to work in New Zealand. Successful applicants will need to be available to start training on the 26th of June.

About Transdev Wellington:

At Transdev, we take pride in providing Wellingtonians and our visitors over 14 million passenger journeys each year. Everyday our rail services provide vital services to the region, connecting people, businesses, and communities while reducing carbon emissions and congestion on the roads. With over 2,000 weekly services and 49 stations across the Greater Wellington region, encompassing more than 150 km of track, we are committed to delivering a reliable and high quality rail experience for all.

Ready to make a difference? Apply today to kick start your career journey with Transdev.