Position Summary: The ArmorPoint Service Delivery Technician provides technical cybersecurity support to customers by researching and answering questions in a professional manner through different communication channels, troubleshooting problems, and managing and closing tickets efficiently. The position provides rapid response to tickets by following detailed policies, procedures, and standards to ensure the protection of customers’ information assets. This individual collaborates with any and all parties necessary to defend against information security incidents, as well as identifying, analyzing, communicating, and escalating these incidents when they do occur.
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Responsibilities: *
Job Type: Full-time
Pay: $20.00 – $25.00 per hour
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