Travel by Tilly Looking for Remote Holiday Coordinator at New Zealand Full Time

Our agency is searching for a friendly and professional Holiday Coordinator to join our team. As an agent, you should be passionate about seeing the world and helping others do the same. This role involves planning holidays, suggesting travel destinations, maintaining client files, and managing large-scale events. In this position, your ultimate goal will be to keep our clients satisfied and loyal for future services.

The ideal candidate will be an excellent communicator with in-depth knowledge of domestic and international travel destinations. To succeed in this role, you should also possess outstanding negotiation and sales skills.

Roles & Responsibilities

• Arrange travel for business and vacation customers
• Determine customers’ needs and preferences, such as schedules and costs
• Plan and arrange tour packages, excursions, and day trips
• Find fare and schedule information
• Calculate total travel costs
• Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions
• Tell clients what their trip will be like, including giving details on required documents, such as passports or visas
• Give advice about local weather conditions, customs, and attractions
• Make alternative booking arrangements if changes arise before or during the trip

Qualifications

• Must be able to effectively communicate with clients (strong sales background a plus)
• Must have internet access, laptop or desktop recommended but not required
• Personal travel experience is a huge plus, however not required

Experience:

• Customer Service: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Marketing: 1 year (Preferred)

Benefits:

• Travel Perks
• Work from home
• Training Provided
• Flexible schedule
• Full or part time available
• IATA /IATAN & CLIA cards available after training

Pay Frequency:

Bi weekly or Twice monthly

This Company Describes Its Culture as:

Detail-oriented — quality and precision-focused

Innovative — innovative and risk-taking

Aggressive — competitive and growth-oriented

Outcome-oriented — results-focused with strong performance culture

Stable — traditional, stable, strong processes

People-oriented — supportive and fairness-focused

Team-oriented — cooperative and collaborative

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