Travelers Hiring for Sr. Technology Engineer (Cloud Monitoring Engineer)-Remote at Montgomery, Alabama Full Time

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Target Openings

1

Job Description Summary

Travelers Infrastructure and Cloud Services is hiring a Cloud Monitoring Engineer who will design, plan, implement, and maintain complex monitoring and observability solutions through both third party and in house developed tools. The incumbent will support projects in the public cloud, hybrid cloud, and container technologies, with a focus on the foundational support through monitoring and observability. The main focus of this job will be for monitoring and observability in the public cloud.

Under general supervision, demonstrates a thorough understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at an operational level designing and developing technology solutions interfacing with appropriate customers, management and technical resources. Facilitates and/or participates in the design, development, and implementation of large complex technology solutions supporting one or more business and/or technology areas. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Strong ability to multi-task in an environment of changing priorities.

This position may be based 100% remotely or in one of our offices.

Primary Job Duties & Responsibilities

• Meet with internal customers to review, evaluate and provide direction for our monitoring and observability solutions

• Maintain and troubleshoot the current monitoring infrastructure for the public cloud

• Participation in a regular on-call support rotation

• Research and thoroughly study documentation to implement new tools or features of existing tools

• Meet and collaborate with peers to continuously learn and evolve our suite of tools

• Maintain an open relationship with business areas to increase adoption of our existing tools

• Help develop the technology framework for success, ensuring best practices are in place and being followed as it relates to emerging technologies and as it relates to Travelers established guidelines

• Interface with software vendors and employees within the organization with regards to emerging technologies and new product testing

• Be a partner in the enterprise design roadmap, providing business, governance and technical recommendations

• Participate in the Request for Information (RFI) process with vendors on exploration of emerging tools

• Assist in the onboarding of emerging technologies in either a Proof of Technology or a Proof of Concept fashion

• Partner with architecture teams on developing the overall strategic vision for Travelers technology road map

Minimum Qualifications

• A bachelor’s degree in Computer Science or a related field, or its equivalent in work experience, required.

• Three years of experience in Technology required.

Education, Work Experience, & Knowledge

• Knowledge and experience with a public cloud provider (AWS, GCP or Azure) is required

• Five years of experience in Technology preferred

• Experience providing technical direction to project teams preferred

• Working knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred

Job Specific Technical Skills & Competencies

• Experience with monitoring and observability suite is preferred. OpenSearch and/or Datadog experience is a plus

• Experience with CloudWatch (AWS) or equivalents in GCP or Azure is preferred

• Experience with infrastructure as code tools such as ansible and terraform

• Knowledge of Linux based operating systems with a focus on RHEL

• Knowledge and experience writing scripts is preferred. Experience with Python or Golang is a plus

• Knowledge of software installation and maintenance techniques preferred

• Experience providing technical direction to project teams preferred

• Demonstrated ability to self-teach/self-learn new technologies

• Excellent presentation and writing skills

• Strong analytical and critical thinking skills

Preferred License and Certifications

• Cloud architect or cloud developer certification is a plus

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ([email protected]) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .