NAKAGAWA MANUFACTURING (U.S.A.), INC.
Job Title: Sales Assistant/Customer Service FLSA Status: Non –Exempt
Department: Sales & Marketing
Reports to: Sales Director
Location: Newark, CA
[General Position Summary]
This position is responsible for providing administrative support for sales and marketing activities and customer support functions. Work involves routine exercise of discretion and independent judgment, includes advising management, planning and negotiating. Responsibilities include: processing customers’ PO, coordinating orders with the Production Department, preparing shipping documents and completing shipping processes accordingly, providing customer service for existing customers. This position will provide significant contribution to ensure success in developing extensive relationships with global industrial partners and customers.
[Essential Job Functions]
Customer Service
Administrative
Import and Export
Others & Miscellaneous
[Job Dimensions (Skills, Knowledge & Abilities)]
Essential Job Dimensions
Customer Service, Order Processing, Planning and Organizing, Multi-Tasking, Listening & Understanding,
Flexibility/Adaptability, Product Knowledge, Attention to Detail, Relationship Building, Communication: Exceptional
Oral and Written Communication Skills.
Other Dimensions
Commitment, Confidentiality, Dependability/Reliability, Ethics, Flexibility/Adaptability, Negotiation, Office Equipment
Usage, Math Skills, Personal Computer Usage, Problem Solving, Research, Team Participation
[Qualifications]
Education & Work Experience
Bachelor’s degree (B. A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Tools & Equipment
General office equipment including phones, personal computers, email, fax, copier, etc.
Software includes the use of Windows operating system, MS Office, and ACCPAC
Automobile
Certificates / Licenses
N/A
Supervisory Responsibilities
N/A
[Work Environment & Physical Demands]
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Work is performed in an office environment. The employee is required to frequently sit and occasionally must stand, walk, use hands and fingers and reach with hands and arms. Also, the employee must be able to read and analyze data in hard copy and on a computer screen. Also requires the ability to measure or identify using eyesight.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this position, the employee is required to frequently sit and occasionally must stand, walk, use hands and fingers and reach with hands and arms. The employee must occasionally lift and/or move up to
15 pounds (product demos.)
Specific vision abilities include the ability to read and analyze data in hard copy and on a computer screen, measure or identify using eyesight and adjust vision focus.
The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.
Job Types: Full-time, Part-time, Contract
Pay: $17.00 – $24.00 per hour
Benefits:
Schedule:
Supplemental pay types:
COVID-19 considerations:
Get fully vaccinated, or take weekly PCR/Antigen test. Measure body temperature at reporting to work.
Work Location: One location
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