Truman Medical Centers Hiring for Care Coordinator (non-RN) – Care Connection (1 yr exp. required) at Kansas City, Missouri Full Time

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Care Coordinator (non-RN) – Care Connection (1 yr exp. required)

101 Truman Medical Center

Job Location

University Health Truman Medical Center

Kansas City, Missouri

Department

TMC Care Connection UHTMC

Position Type

Full time

Work Schedule

8:00AM – 4:30PM

Hours Per Week

40

If you want to work where the action is, University Health (UH) is the place for you. Known as “Kansas City’s Essential Hospital,” UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy. A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service. During the 2020 pandemic, we also stepped forward as a regional leader in COVID care and testing. UH is comprised of three campuses:

UH Truman Medical Center is located in the Health Sciences District of downtown Kansas City, Missouri. The Health Sciences District represents a robust academic community, leading the forefront of biomedical research and cutting edge technology. Partnered with UMKC and Children’s Mercy Hospital. University Health serves as the cornerstone in educating the next generation of healthcare practitioners. As a Level 1 Trauma Center, we’re a leader in Emergency Medicine and Critical Care, with world-class expertise in chronic disease management and women’s services, including high-risk maternity care. The Health Sciences District is also home to the University Health 1 and 2 buildings. UH 1 is UH’s beautiful specialty outpatient clinics and day-surgery center and UH 2 is the location for all of our primary care and women’s care clinics.

UH Lakewood Medical Center is located between Kansas City and Lee’s Summit, Missouri, offering residents of Eastern Jackson County access to a modern community hospital with a continuum of outpatient services designed to meet the needs of families. UH Lakewood specializes in high-risk maternal and child care, and serves as one of the few Kansas City metro area institutions accredited by The Joint Commission in Orthopedics and Palliative Care. It also is home to a 188-bed, fully accredited long-term care center.

UH Behavioral Health is the KC metro area’s largest, most comprehensive provider of mental health services. The Crossroads Building , located in Kansas City’s vibrant Crossroads Arts District, is its epicenter, providing a broad list of outpatient services. We also offer psychiatric inpatient care, and we deliver therapeutic services through our community outreach clinics. We are a leader in the Trauma-Informed Care Movement, and provide training, coaching and consulting to outside organizations.

Job Description

The Care Coordinator functions as an integral part of the Care Connection team as one of the primary contacts for his/her assigned patients. The primary focus is on engaging and retaining new patients into primary care within the organization. This includes helping his/her assigned patients be prepared for their visits within the ambulatory setting, greeting and guiding patients to the appropriate area of care, helping patients to understand billing information, and working collaboratively with clinical/non-clinical personnel to identify barriers and find solutions to create a seamless experience for patients. The Care Coordinator supports the Care Connection Nurse Navigator, Physicians, and other Care Connection team members by coordinating the process of care to our patients through every aspect of care.

Minimum Requiremen t s

High School diploma or equivalent required.

At least one year of experience in clerical or administrative capacity of health care or customer service setting.

Must possess computer keyboarding skills of at least 30 wpm and basic knowledge of Microsoft computer programs.

Ex c ellent interpersonal and communication skills

Must be able to read and speak the English language

Considerable ability to provide superior customer service.

Preferred:

Proficient in Microsoft applications

Community service experience

Multi-language skills

Working at University Health is about making a difference. It’s providing the best care to every patient every day.

University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.