Job Description
Customer Service and Sales Representative
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences.. . and at the same time… #experienceTTEC, an award-winning, employment experience as a Customer Service and Sales associate working remotely in Tennessee. In this role, you’ll grow your career by connecting your customer service and sales aptitude to become a Licensed Insurance Agent with TTEC. That’s right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits. It’s time to take your career to the next level with TTEC.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting and recommending products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can’t be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You’ll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
You’ll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team
Once you become a Licensed Insurance Agent, on a typical day, you’ll
What You Bring to the Role
What You Can Expect
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
: US-Tennessee
: _Customer Care Representative
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