Unisource Discovery Hiring for Medical Records Retrieval Specialist Job at Orange, CA Full Time

Overview

Unisource Discovery is a document retrieval company headquartered in Orange, CA with over 20 years in business.

The purpose of this position is to be a liaison between our office and the facility that has been served with a request for records. This includes maintaining and organizing a contact calendar, calling and emailing contacts at locations, receiving and processing documents, escalating late orders, routing agents to copy assignments, and sending payments on invoices.

Educational Requirements

• High school graduate and/or GED equivalent. Some college desirable but not required.

Experience Requirements

• Prior work experience in customer service, a call center, medical, legal, or insurance claims office.

Skills and Abilities

• Good understanding of the organization’s goals and objectives.
• Excellent telephone communication skills.
• Highly self motivated and self directed.
• Ability to absorb new ideas and concepts quickly.
• Introductory analytical, problem-solving abilities and decision making abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Introductory written, interpersonal and organizational skills.
• Some understanding of the internal processes of medical facilities and med-legal terminology.
• Multi-tasking skills essential
• Ability to type 35 wpm
• Bi-lingual a plus

Job Type: Full-time

Pay: $17.00 – $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• office: 1 year (Required)

Work Location: One location