Unity House Hiring for Assistant Service Director at Troy, New York Full Time

Unity House of Troy is currently look for an Assistant Service Director of Hotline Services in their Domestic Violence Department. Responsibilities include supervising the operations and staffing of a large state hotline and technical assistance program for victims and survivors of domestic violence, including quality assurance of service delivery. The Assistant Service Director will be responsible for hotline management, program oversight, and direct supervision of the Program Director and program staff in the PD’s absence; coordinate trainings, assessments, scheduling; monitor compliance with grant and contract terms. The ASD will oversee all data collection/tracking and responsible for communication with stakeholders; provide conflict resolution and manage hotline complaints, following the program’s grievance procedure.

Requirements: a Bachelor degree or equivalent experience, with five years of experience in the domestic violence field. Current New York State License (provisional license accepted) and registration. Valid NYS Driver License and acceptable driving record in accordance to our liability insurance policy and reliable vehicle.

You may be eligible for: Generous time off, paid holidays, medical/dental/vision benefits, 403b after two years, 50% reduction in childcare tuition at A Child’s Place, gym and cell phone discounts and of course a sense of working for an agency that cares about their employees.

Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve.

As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.