UnityPoint-St Luke’s Hospital
Full-Time Days
6am-2:30pm
Prepare, provide and serve attractive and quality food with a friendly, safe and courteous manner to all patients in accordance with all department policies & procedures. Perform duties of cleaning and sanitizing dishes, pans, and equipment throughout the department. To fill and deliver nursing unit kitchen supplies as assigned. Provide excellent customer service.
Why UnityPoint Health?
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what’s right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org.
Customer Service/Patient Care
Prepares, provides, and serves attractive and quality food and service as assigned.
Maintains good portion control.
Utilizes positive customer service skills such as smiling, offering suggestions, providing for special requests, etc.
Use of AIDET to ensure patient experience and verify patient identification
Delivers patient trays to all areas of the hospital.
Ensures nurses are notified of carb control tray deliveries.
Ensures dieticians are notified of calorie counts for assigned patients.
Assists in menu collection for critical care patients, non-English speaking patients, and low literacy patients.
Uses CBORD diet office software competently and completes daily CBORD tasks
Modifies menus as needed following medical staff approved Diet Manual guidelines and by following meal patterns/goals as established by the dietitian for inpatients.
Accurately processes diet orders and changes for each meal, checking menu against diet orders, completeness, preferences, and adequacy of selection.
Assists specified departments with ordering floor stock and delivers ordered floor stock to departmental kitchens.
Basic UPH Performance Criteria
Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
Demonstrates ability to meet business needs of department with regular, reliable attendance.
Employee maintains current licenses and/or certifications required for the position.
Practices and reflects knowledge of HIPAA, JCAHO, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
Completes all annual education and competency requirements within the calendar year.
Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
Minimum Requirements
Identify items that are minimally required to perform the essential functions of this position.
Preferred or Specialized
Not required to perform the essential functions of the position.
Education:
High School Education or GED
Experience:
None
License(s)/Certification(s):
ServSafe Food Handler (Training Provided)
Knowledge/Skills/Abilities:
Writes, reads, comprehends and speaks fluent English.
Multicultural sensitivity.
Microsoft Office – basic computer skills.
Customer/patient focused.
Critical thinking skills using independent judgment in making decisions.
Other:
Machines: Soft serve machine, coffee urn, iced tea machine, salad bar, hot steam table, fountain pop, refrigerators, freezers, knives, and any other pertinent food service equipment.
Requisition ID: 2022-119801
Street: 2720 Stone Park Blvd
Name: 7520 UnityPoint Heath SC St Lukes
Name: Nutritional Services- SLRMC
FLSA Status: Non-Exempt
External Company URL: http://www.unitypoint.org
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