University of Auckland Hiring for Clinic Reception Administrator Job at New Zealand Full Time

Waipapa Taumata Rau | The University of Auckland

University of Auckland GP Clinic – Grafton Campus is a General Practice with Doctors providing General Practitioner (GP) services in Grafton, Auckland, New Zealand. It is part of Medical and Health Sciences which is committed to improving the health of our local, national and global communities through excellence in teaching, research, service and engagement.

Te Whiwhinga mahi | The opportunity

We are seeking an enthusiastic Clinic Reception Administrator supporting the University of Auckland Clinics within the Faculty of Medical and Health Sciences.

You will play a vital role in the clinical service operations for our student-led teaching clinics. This role will be responsible for the patient support, administration, reception and daily tasks associated with running our busy and diverse clinic reception. Providing support to our different Allied Health clinics, you will enjoy a variety of task, diverse patient demographic and a unique environment providing clinical services to patients while supporting the student achieve their clinical competencies required for course completion.

In essence, we help the allied health workforce train and develop to become the healthcare workforce of the future!

Key responsibilities include

• Front of house/ reception responsibilities.
• Liaising with patients to provide information on our services.
• Appointments scheduling and diary maintenance for all our user groups.
• Invoice and payment collection from patients.
• Adhering to patient confidentiality protocols and requirements.
• Ensuring appropriate consenting and documentation is obtained prior to service delivery.
• Supporting clinical groups to maintain and distribute clinical correspondence.
• Maintaining Health and Safety standards as per University and legislative requirements.

Remuneration: $41,453 – $51,600 negotiable on experience and qualifications

For more detailed information, please refer to the position description.

He kōrero mōu | About you

• You will have experience in a busy reception/customer-facing role.
• You preferably will have experience in the health sector.
• You will have experience with processing financial transactions.
• You will have experience with patient management systems or similar.
• You will have proficient use of Microsoft office suite of programs.
• You will have a confident, clear phone manner.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.

The University is committed to providing an excellent working environment through:

• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and several other discounts on internal and external services.

For more information, please visit Staff Benefits

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of 5 June 2022 to be considered.

Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

Please reach out to Clivenn Naepi via [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz